Review Comments (3) Screenshots (3) Questions & Answers (1/1) Votes (31) Wiki  
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2.7 2.7/5 (31)
-Hewlett-Packard
-9.7.2
-welcome.hp.com
-Freeware
- 50 627 people
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Review

This review applies to version 4.0 The latest version of this software will soon be reviewed by our informers.

HP Product Detection is an ActiveX-based tool installed through supported browsers. (IE-6.0 or later). (Add-on to IE and system file sdd.dll)
This software utility scans the HP Computer Product by installing a browser plug-in utility. After the utility is installed on the computer, the utility scans the system and compares the product id's with the HP Product database, to identify the product and configuration.
The data collected by the detection are related to Operating System, Vendor Information, Product Name, Serial Number and other general system information.
In some cases when the utility is not able to detect the product details, the system serial number is accessed to determine the product name. User data is not accessed or transmitted using this utility.
After the product is detected, the utility directs the user to the homepage of the product with the support options such as :
Problem Diagnosis.
Guided Troubleshooting.
Product Discovery.
Regular Maintenance, Upgrade, Migrate.
Manuals, Parts Information.

The detection software supports most of HP and Compaq manufactured computers.

The products not supported are Cameras, Displays, Servers, Softwares, Storage and Workstations.
Advantages
  • Excellent Utility for maintaining HP Computers
  • Saves all the time to search for software product support
  • Does not involve any registration process
Disadvantages
  • Does not work on all HP computer products
  • Does not show any critical updates to be installed

Reviewed by: Vivek Rao

Reviewer rating: Editor's rating 3

Screenshots

Installer Screen Installer Screen Detection Tool Installed Detection Tool Installed Product Detected Product Detected

Latest comments

Cindy Konsella(beginner) 11 months ago 
I don't need this for my computer I need the 32 bit version.
Guest #363732(beginner) Last year 
please I don't know why my hp wireless does not work well. it fails to conect because the indicator light which is suppose to turn blue remains red. I ttried to instal hp wireless assistant again but the following morning when I put on the cumputer , it fail to connect again. this is what it does everyday. plese help me rectify this.. Apart from this, the product is well. I recomend it to my friends. but this recent development is bad . Help me rectify it to enable me speak with much conviction to my friends that your product is the best. My e mail is vekeh at yahoo dot com thanks for your anticipated assistance
Guest #249686(beginner) Last year 
This link leads to the manufacturer's main page. Useless.
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